Easy, Fully Automated Setup
Set up your system quickly with AI-driven processes, including synthetic voice integration. Our streamlined, automated process asks minimal questions, tailoring the setup to your business needs.
Explore Our Awesome Features
Call Center Features
Multilingual IVR Creation
Create IVRs in over 80 languages during call center setup, ensuring global accessibility without needing multilingual interfaces.
Automatic IVR Menu with Advanced Options
Benefit from an interactive voice response system with built-in speech recognition and DTMF support.
Desktop SIP Phone Support
Optional support for desktop SIP phones is available upon request.
Agent Flexibility
Agents can participate in multiple hotlines and call centers simultaneously.
Customizable Agent Settings
Fully customizable settings allow you to tailor the experience for your call center agents.
Supervisor Assistance
Supervisors can discreetly join live calls to provide tips and guidance directly from the user interface.
Real-Time Agent Presence
Monitor agents’ statuses (busy, in call, etc.) in real time for efficient workforce management.
Shared Voicemail
A shared voicemail system enables agents and supervisors to access messages easily.
ACD System
Utilize our Advanced Call Distribution system with 7 different strategies for efficient call handling.
Customer Managment System Features
Customer Management System
Integrated internal customer management system with automatic customer profile search and pop-up functionality.
Client Call Attachments
Easily attach calls directly to client records for streamlined management.
Customizable Forms
Create and manage custom forms for tracking customer details, contacts, and issues.
Individual and Corporate Support
Manage both individual and corporate customers effectively.
Issue Tracker
Built-in system for tracking and managing customer issues and tickets, complete with comments and status management.