Privacy Policy

Effective Date: October 2024

1. Introduction

At SimpleCallCenter ("Provider", "we", "our"), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SAAS Call Center Product ("Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

2.1 Personal Information: We may collect personally identifiable information such as your name, email address, phone number, and billing details when you register for an account or use our Service.

2.2 Usage Data: We automatically collect information about your interactions with our Service. This may include your IP address, browser type, access times, pages viewed, and other diagnostic data.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service.
• Improve, personalize, and expand our Service.
• Process transactions and send you related information.
• Communicate with you, including updates and marketing communications.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

• With service providers who help us operate our Service.
• To comply with legal obligations or protect our rights.
• In connection with any merger, sale, or asset transfer.

6. Your Rights

You have the right to access, correct, or delete your personal information, as well as to object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Service after any changes signifies your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the information below.